Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged or flawed.  We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment per our terms of use agreement, or wine that is ordered in error. Please send an email to or telephone 503-538-1141 to arrange for the return of corked or flawed product.

We will do our best to replace your flawed bottle with the same wine; if that particular vintage or varietal is no longer available we will replace it with the closest match in current inventory. 

If your original shipment was damaged or flawed by the carrier, you will receive a full refund, including shipping and handling charges. Please contact us at or 503-538-1141 to request a refund.